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Championing a cult quick service culture at a famous family-owned convenience store chain in the US

From 3 am French Vanilla cappuccino cravings to mid-afternoon "extra thick" milkshake pick-me-ups, this haven for people on the go provides customers with a much-needed boost, 24/7/365 and is more than your average convenience store.

This quick service restaurant is one of the fastest-growing family-owned convenience store chains in the US with more than 620 stores in six states – and with their cult following thanks to a punchy social media presence, top-quality food service and exceptional coffee offering, breaking through as their coffee machine provider was no small task.

Made-to-Order – again and again

Known for their "Made-to-Order" service offering for everything from smoothies to sandwiches, this C-store is the perfect balance of fast and fully customizable convenience – making partnering with Franke an obvious choice. They first trialed 15 of the Franke A800 FreshBrew machines at 6 sites in March of 2019 and by June approved Franke as their official supplier for all new store construction plans and remodels. Amidst COVID-19, the business was challenged by heightened labor costs, increased sanitation measures and difficulties retaining employees now considered front-line workers. Additionally, coffee traffic patterns were now harder to predict as more people worked from home and other businesses were closed or limited in hours or what they could offer. With Franke machines at the helm, they were able to reduce labor hours brewing coffee the traditional way, every 90 minutes, while decreasing waste – prior to the A800 FreshBrew, they disposed of close to 60% of their brewed coffee. Franke bean to cup became a game-changer in these unprecedented times.
a Franke A800 FreshBrew machines in action

Franke Coffee Machines Used

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