Franke Digital Services takes your business to the next level

Stress-free integration gives you real time data that provides operational and commercial transparency, drives drink performance, secures in-cup quality and enhances customer experience. Ideal for large fleets, we connect you across multiple sites and regions to give you control with all that data in one central place.

Franke Coffee Systems barista with tablet, quality control, Franke dashboard, Franke digital services, A1000 in the background

Take control of your coffee business with Franke Digital Services and release your potential. Our expertise is a perfect blend of technology and human touch to help you succeed and create memorable moments for your customers.

Drive your business with our Franke Digital Services

Monitor your fleet

End-to-end solution, with dashboards and/or API integration points to monitor and manage your fleet’s commercial and operational performance.

Centrally manage menus

Control your coffee machine fleet remotely to change drinks menus and recipes, and run promotions with a touch of a button.

Track sales numbers

Get real-time monitoring of drink sales and coffee program promotions for a clear view of your business across all fleets.

Franke Coffee Systems, laptop, screen shot Franke digital services monitoring tool, hands

Touchless ordering by Franke

Touchless Ordering Solution makes contactless self-service easy and hygienic – available in all mobile operating systems without needing an app.

Franke Coffee Systems coffee machine screen and mobile screen, Franke touchless ordering

Consistent quality

Enhance your brand’s reputation and ensure consistency across your entire fleet of coffee machines. Franke Digital Services give you the insights such as extraction time to maintain high level in-cup quality and create memorable drinks. It allows you to react quickly so machines are always clean and operating optimally, and ingredients stay fresh and fully stocked. You can even remotely update your seasonal beverage or menu changes.

Franke Coffee Systems iQFlow, espresso in glass, consistent coffee quality, in-cup quality

Keep coffee flowing with Franke Digital Services

Enjoy hassle-free machine maintenance and increase your customers’ satisfaction with every coffee served. Our Franke and partner service technicians have all the essential tools on hand, reducing the need for call outs. With remote health checks and software updates, you can avoid unnecessary on-site interventions. We also improve your first-time fix rates by understanding repairs needed before visits.

Ideal for:

Restaurants/Hotels
Workplace
Quick service restaurants
Coffee-to-go

Speaking your language, spreading your message

Engage your customer’s full attention while they dispense their beverage with our large and innovative coffee machine screens. Franke Digital Signage provides you with a unique opportunity to turn a coffee break into a valuable interaction. Promote a product with a higher margin (upsell) or another item in your store (cross-sell) or simply share part of your company's mission and message. In two clicks, you can effortlessly and remotely update your screens across your entire fleet. Your coffee machines become a communication asset for your spreading brand messaging, relaying important user information, or even informing and engaging your employees in an office environment.

Franke Coffee Systems fully automatic coffee machine Franke A1000, office kitchen, welcome back to the office message on screen, screen saver, digital signage

Let’s grow your business

Send us your questions and queries and together we can scale your business.